Free Next Day Delivery – UK

We offer free delivery to anywhere in the UK on most items in our store. In most instances the courier we use is DPD. If you’d like SMS updates on your delivery, please ensure a mobile number is provided at checkout. We deliver on the next working day (Mon-Fri) for any orders placed before 3pm.

So for example, an order placed before 3pm on Thursday will be delivered on Friday. An order placed after 3pm on Thursday won’t be delivered until Monday. Any orders placed after 3pm on a Friday, or on Saturday or Sunday, will not be delivered until Tuesday. Please also bear in mind that we don’t work on bank holidays or national holidays, so this will delay delivery and processing times.

Exceptions

There are some items which don’t qualify for free delivery, please see the table below for a full breakdown of delivery charges. If you have items in your cart that qualify for free delivery and items with delivery charges, you will be charged only for the most expensive delivery cost.

PRODUCTS
DELIVERY COST (INC. VAT)
DELIVERY TIME
LensPacks £2.40 Next Working Day
Peli Products £6 Next Working Day
TrekPak £6 Next Working Day
Everything else FREE Next Working Day

International Shipping

Some items can be shipped internationally. If there’s something in our store that you’d particularly like to be delivered outside the UK but you don’t see below, please feel free to get in touch with us as we may be able to offer delivery on a case by case basis (pun intended, no regrets). Please note, to keep costs down we not currently offer tracking on international shipping. If you would like this, please get in touch and we will be able to arrange it for you at an increased cost.

PRODUCTS
DESTINATIONS
DELIVERY COST
DELIVERY TIME
LensPacks USA & Australia £9 7 days
LensPacks Europe £5 3-5 days

Any problems?

If you experience any problems at all with our delivery, if you need any help understanding delivery costs and times or if you’d like to enquire about delivery to a country not listed above, please don’t hesitate to get in touch with us and we’ll be happy to help. Call 0800 8400 166, email sales@thecasefarm.co.uk or complete our contact form. Thanks!

Returns

Want to return an item? We get it. Sometimes something’s just not quite right and you just need to send it back. We accept returns on all items within 30 days of purchasing, so long as the item is unused and in the same condition you received it. For full information on our Returns Policy, please see the Legal page of our site. If you’d like to start processing a return, please email sales@thecasefarm.co.uk or call 0800 8400 166.