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Service Status
The impact of COVID-19
GREEN = BUSINESS AS USUAL | AMBER = LIMITED | RED = BLOCKED
Stock
Our warehouse is fully stocked and functioning. Some items such as the Dave and Plastica Panaro cases will have longer lead times when on back-order.
DELIVERY
Delivery services are operating as normal, with the exception of Andorra, Cyprus, France, India, Italy, Libya and the Philippines, as well as countries covered by our ‘Rest of World’ service, where shipping has been temporarily suspended.
All members of staff who can are working from home in their pyjamas. As a result, email is the best communication method at this time.
Phone
We have a skeleton staff working at our head office, so telephone support will be limited. Wherever possible, please use email.
Custom Foam
Our custom foam service is fully operational. However, timescales are vulnerable to being stretched if our skilled manufacturing staff are forced to stop working.
Nameplates
Our custom Peli nameplate service will be limited to monthly production runs due to staff shortage at our nameplate supplier.
Production
As it stands, production of our homegrown products is business as usual. However, timescales are vulnerable, as is the supply of components.
Meetings
We request that all meetings and visits to our HQ are postponed and/or carried out through video conferencing software such as Skype.